READ 1-8 below BEFORE ordering to avoid problems. Be informed and responsible!
Your order will ONLY work if the approved billing address is the same as the shipping address. BOTH. We will be informed if you are giving a non-approved address. Thus, we then cancel, which also refunds you.
We canNOT take American Express. Only Visa or Mastercard.
US Shipping is USPS Priority; Canada shipping is via UPS (and no POB in Canada since it’s UPS).
CALIFORNIANS, READ!!!!!! California addresses will require a doctor’s prescription faxed to ZRT first here: 503.466.1636 THEN let us know via the CONTACT above that your doctor has done that fax. Otherwise, we can’t do your order.
Maryland or New York addresses do not allow ZRT to take your order, period. :(
You will get up to FOUR emails: 1) to prove you ordered, 2) to confirm the fulfillment/receipt of order, 3) tracking 4) from ZRT with your results in “approximately” 5 business days AFTER they receive your saliva samples. CHECK YOUR SPAM FOLDER, too.
SHIPPING SPEED is not something ZRT has any control over or can predict.
There are no refunds. But the good news is since you paid for it, it can be used later.
